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Privacy Policy
3 Hill Mgmt LLC | Effective Date: March 19, 2025
1. Overview
3 Hill Mgmt LLC ("we," "us," or "our") operates the website https://www.3hillmgmt.com and communicates with tenants via SMS text messaging. This Privacy Policy describes how we collect, use, and protect your personal information in connection with our tenant communication services.
2. Information We Collect
We may collect the following types of personal information:
• Name, mailing address, and unit number
• Phone number (for SMS communications)
• Email address
• Payment and lease-related information
• Maintenance request details and service history
We collect this information directly from you when you apply to rent, sign a lease, or contact us regarding your tenancy.
3. How We Use Your Information
We use your personal information solely to manage your tenancy and facilitate communication with you. Specific uses include:
• Sending SMS text messages regarding rent reminders, maintenance updates, lease renewals, and other property management matters
• Responding to maintenance requests and service inquiries
• Processing rent payments and account notices
• Complying with legal and regulatory obligations
4. SMS Communications
By providing your mobile phone number, you consent to receive SMS text messages from 3 Hill Mgmt LLC related to your tenancy. Message and data rates may apply. Message frequency varies based on account activity and operational needs.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. For help, reply HELP.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following limited circumstances:
• With service providers who assist in property operations (e.g., maintenance vendors) on a need-to-know basis
• As required by law, court order, or government authority
• To protect the rights, safety, or property of our residents, staff, or the public
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.
7. Data Retention
We retain your personal information for as long as your tenancy is active and for a reasonable period thereafter as required by law or legitimate business needs.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to requests within a reasonable timeframe consistent with applicable law.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
3 Hill Mgmt LLC
Email: support@3hillmgmt.com
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SMS Terms and Conditions
3 Hill Mgmt LLC | Effective Date: March 19, 2025
1. Program Description
3 Hill Mgmt LLC ("we," "us," or "our") operates an SMS text messaging program to communicate with tenants regarding tenancy-related matters, including but not limited to: rent reminders, maintenance updates, lease notices, and general property communications.
2. Consent to Receive Messages
By providing your mobile phone number to us, you expressly consent to receive SMS text messages from 3 Hill Mgmt LLC. Your consent is not a condition of any tenancy or service.
3. Message Frequency
Message frequency varies. You may receive messages as needed based on your tenancy status and property communications. There is no fixed limit on messages per month.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. 3 Hill Mgmt LLC is not responsible for any charges incurred by your carrier.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message. You will not receive further SMS messages unless you re-enroll.
Note: Opting out of SMS communications does not affect other forms of communication required under your lease agreement (e.g., written notices).
6. Help
For help or support regarding SMS communications, reply HELP to any message or contact us directly:
3 Hill Mgmt LLC
Email: charlie@3hillmgmt.com
7. Supported Carriers
SMS service is available on most major U.S. wireless carriers. Carrier participation may change without notice.
8. Privacy
Your mobile number and personal information will not be shared with third parties for marketing purposes. For full details, please review our Privacy Policy at https://www.3hillmgmt.com/privacy-policy.
9. Modifications
We reserve the right to modify these Terms and Conditions at any time. Continued use of the SMS program following any changes constitutes your acceptance of the updated terms.
10. Contact Information
Questions about this program may be directed to:
3 Hill Mgmt LLC
Email: support@3hillmgmt.com
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